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FAQs

Shipping

How much will it cost me?

UK shipping starts at £1.99

Order Value Shipping Cost
Up to £9.99 £1.99
£10 - £19.99 £4.00
£20 - £29.99 £4.50
£30.99 - £39.99 £6.95
£40+ Free

 

We try and offer the best cost of shipping possible.

We consider the cost of shipping to include printing invoices, packing of the orders, the orders packaging, going to post office and waiting to post the items.

What service are the goods Sent on?

Goods will be sent on a 1st class Signed for service with Royal Mail, however we do not guarantee that it is a next day service or the order will arrive within 24 hours.

How long should it take for my goods to be delivered?

We would usually expect the goods to be with you in 3 Business working days Monday-Friday.

Order before 2pm Monday to Friday and we will ship the order the same day.

1st Class always arrives next day for me?

Royal Mail try and AIM to delivery 93% of 1st Class Mail the next working, unfortunately sometimes we have to be part of 7%+ who have to wait longer.

The delivery time is not solely based on your location but how well the logistics (the movment of goods) between ourselves and yourself is working.

How can I track my order?

You will be provided a tracking number within your account. You can use the tracking number on Royal Mail's website - https://www.royalmail.com/track-your-item

Goods are sent on a signed for service, so it is only tracked on delivery.

It has been over 3 days and I still haven't got my goods!

Please do tell us, This rarely will happen and we appreciate your patience. If there is no signature on the tracking number for your order within 10 days of sending the goods we will issue a full refund.

International Delivery

Hello, Hej, Tere, Hei, Bonjour, Guten Tag, Χαίρετε, Halló, Dia dhuit, Sveiki, Hallo, Hola, Hallå...

We are based in the UK however we can ship internationally. Below is a list of countries we ship to.

Austria

Belgium

Denmark

Estonia

Finland

France

Germany

Greece

Greenland

Iceland

Ireland

Latvia

Lithuania

Netherlands

Norway

Spain

Sweden

 

Don't see your country on the list? Please contact us using the contacting form, as there is still a possibility we can ship to you.

We offer two international delivery services; 

International Standard - International Standard (4- 7 Days Delivery) - £3.50 
Royal Mail International Tracked & Signed (4-7 Days Delivery) - £9

Returns Policy
You may return most new, unopened, unused items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

How can I contact yourselves?

You can use our online chat system or the following platforms

Email: info@travelsocks.net
Instagram

How can I pay?

We accept Debit Cards, Credit Cards and Paypal

Where is my nearest store?

We are solely an online store and working from home, we don't offer collection. However we do wist to expand into a permant store address.

Do you sell goods on eBay or Amazon?

Yes, we do. eBay and amazon store Links will be provided on home page. If you're looking for a particular item of ours send us a message and we will send you a link.

Generally prices will be higher on eBay and amazon due to the cost of selling on these platforms.